Privacy Policy
This policy explains what information Tidy Angels collects, why, and how we protect it.
1. What we collect
- Contact details: name, email address and phone number.
- Service details: service address, home size, preferred dates, access instructions and any notes you provide.
- Payment records: invoice amounts and payment status. Card payments are handled by our payment processor through a secure invoice. We do not collect or store full card numbers on this website.
2. How we use it
- To confirm, schedule and carry out your cleaning.
- To send invoices and receipts, and to answer your questions.
- To process refunds and resolve service issues.
We do not sell or rent your personal information, and we do not use it for third-party advertising.
3. Access instructions
Lockbox codes, door codes and key locations are shared only with the cleaner assigned to your appointment and are used only for that appointment.
4. Who we share it with
We share information only with service providers we need to run the business, such as our payment processor and email or form-delivery services, and only for those purposes. We may also disclose information if required by law.
5. How long we keep it
We keep booking and invoice records for as long as needed to provide service and meet tax and accounting requirements. You can ask us to delete your information at any time, subject to records we must keep by law.
6. Your choices
You can ask to see, correct or delete your information by contacting us. We'll respond within 30 days.
7. Cookies
This website does not use advertising or tracking cookies.
8. Contact
Tidy Angels
Phone: 772-264-4801
Email: lealandavis@outlook.com